1. PAYMENT
  1. Cash on Delivery (COD) upon receipt of goods pay the amount due to the courier.
  2. Credit or Debbit Card.
  3. Payment by Gift Card / Promotion code

Simply go to “shopping bag” and enter your Gift Card code/promotion code in the designated field. If the order amount exceeds the balance on your Gift Card or the amount from the promotion, please select the payment method with which you wish to cover the remaining amount. If the balance on your Gift Card or the amount from the promotion exceeds the order amount, you may use the same code for your next purchase. The amount remaining will be available until your credit balance has been used up completely.

Papena reserves the right to block the Gift Card if misused.

2. CANCELATION

The user has the right to return products purchased by him / service within 30 working days from the date of purchase. For this purpose the subject of the transaction must be in original packaging, without traces of use or violation of presentation of the goods in accordance with the provisions of art. 55 of the CPA.

3. DISPUTES AND COMPLAINTS

When situations arise in connection with the outstanding issues, the client has the right to address the controversial issues to our assistant at the papena95@gmail.com.