These “Terms and Conditions” govern the relationship between PAPENA on ​​the one hand and consumer electronic (Internet) sites and services, located on the domain (hereinafter site). These conditions apply to all customers. By clicking on each item, link or button, located on the pages of (excluding the link to the current “General Conditions”), the user agrees fully accepts and undertakes to comply with these “Terms and Conditions”.


To get right to make valid applications to purchase goods offered in not need to register first. You can shop with the same security and without registering.

In both cases you must enter the address that will be used to supply your name and surname, e-mail, phone (s) link. It is necessary to choose a password. After successful registration each contract, you can adjust your contact telephone number and delivery address and specify your representative to accept the order. By ticking the box “I agree with” Terms and Conditions “” client makes an electronic statement under the Electronic Document and Electronic Signature Act, which declares that it is familiar with these “Terms and Conditions” and accept them.


Personal data obtained registration will only be used for customer service – adoption and implementation of orders, delivery of information in the form of a newsletter and connection with consumers in case of any problems with the order. ensure that such data will be disseminated in any form to third parties or used for purposes other than those described above. Users subscribed to our newsletter can unsubscribe at any time.

The user account of the particular user can be deleted from the database, together with its adjacent data at any time desired by the user.


Orders taken from the site 24 hours a day. When finalizing your order, You can see the products you buy and their prices, your name, e-mail, phone, address, the way of delivery and payment method. After completing the order to your phone, you will receive a confirmation with the same information. For each stage of the processing of the order (confirmation of availability, dispatch etc.) Will be notified by the operator by e-mail or phone. The status of current and previous orders, you could track your account.


The final price of the order is calculated as the sum of the ordered products. All prices include VAT and are subject to change from time of order until the moment of payment. The price of the order is added and Shipping, if necessary.


The execution of your order can not be prevented by any of the following reasons:

1. One or all of the ordered goods or services are not available. In this case we will contact you in the shortest possible time.

2. The user has specified an incorrect or incomplete shipping address or payment is not received within the prescribed time limit.

3. Lack of telephone contact with the consumer.

In the event of delivery problems our fault all additional costs are on us. In all other cases subsequent consignment will be at your expense.